Description
Included with every Trackpad (Fully Assembled)
3D-printed parts
- Front
- Back
- Bootloader Cap
Electronics
- Trackpad PCB
- USB-A to USB-C Cable
Hardware
- 4x Small Screws
- 4x Friction Pads
- Stylus
You can find full assembly instructions here. But…you don’t need them, since this comes fully-assembled.
Default firmware
The Ploopy Trackpad ships with QMK preloaded.
Want to load new firmware onto your Ploopy Trackpad? Loading new firmware is fast and easy, and doesn’t require anything except your computer. Check out our guide here. It includes a full set of instructions on loading new firmware. You can load new firmware with tools like QMK Toolbox or the QMK Configurator.
The Trackpad comes with a stylus. However, due to some technical limitations, the stylus is not enabled by default and therefore does not work. We expect to support stylus usage in the future.
A note for macOS users: macOS forces the Trackpad into “mouse emulation mode”. This means that, although the Trackpad will track correctly and register clicks, it does not permit pinch-to-zoom, smooth scrolling, or most multi-finger gestures. For this reason, the Trackpad is currently only supported on Windows and Linux.
Modding
Planning on modifying your device? Read through the official Modder’s Guide first for helpful tips!
Checkout page not working?
Sometimes, ad-blocking software will interfere with the checkout process. It’ll result in the checkout page hanging forever after you’ve entered your payment information. If this is happening to you, try temporarily disabling your ad-blockers.
Shipping & Returns
Shipping
- We ship packages using Chit Chats, a Canadian logistics provider.
- During the checkout process, you will see an estimate for delivery time. THIS IS NOT AN ESTIMATE FOR HOW LONG THE PRODUCT WILL TAKE TO ARRIVE FROM YOUR DATE OF PURCHASE. It is an estimate for how long the package will be in transit.
- Orders will be shipped out on the basis of availability.
- Ploopy may charge sales tax for sales of Products; Canadian orders will show sales tax (HST or GST) upon checkout, while International orders will have sales tax collected upon import.
- If sales tax is not indicated during the checkout process, it will be collected upon import along with all other charges related to customs, duties, and brokerage fees. Ploopy does not receive these funds, nor do we mandate their collection; they are collected by customs as part of international trade agreements.
- Shipping costs are not declared on customs forms; only the value of purchased goods is declared.
- If a shipping option declares that it is (Untracked), no tracking number for the parcel will be provided.
- Our logistics provider does not ship to certain countries. If you are located in a country that our logistics provider does not support, we will not be able to ship orders to you.
- If you use a freight forwarding service, we will not be liable for any failed delivery attempts made by said freight forwarding service.
Returns
We offer a 30-day return policy (shipping not included). We cannot accept returns for kit products that have been assembled.
For more details please refer to our General Terms and Conditions of Sale and our Help Center.
